AppSignal
Connect AppSignal performance metric timeseries to Doow.
Connect AppSignal when Doow needs metric timeseries that already exist for an AppSignal application.
What you need
- An AppSignal account with access to the application you want Doow to read.
- The AppSignal App ID for that application.
- An AppSignal Personal API token approved for Doow reporting.
Use a reporting-safe token
AppSignal API requests use a personal API token, and most app queries require the application ID. Use a token approved to read the AppSignal metrics Doow needs.
Find your App ID and API token
- Go to appsignal.com and open your organization.
- Open the application you want Doow to read.
- Open App Settings and copy the App ID.
- Open your profile settings.
- Open Personal API Tokens.
- Create a token named something identifiable, such as
Doow usage read. - Copy the token.
- Paste the App ID and token into Doow when prompted.
What Doow reads
| Field | Description |
|---|---|
| Metric timeseries | AppSignal metric values for the configured app and time window |
| App ID | The AppSignal app that generated the data |
| Environment | App environment or namespace where AppSignal reports it |
| Tags | Metric tags or dimensions where present |
| Date | The time window the usage occurred in |
Doow reads AppSignal metric data available to the connected token and aggregates it into Doow usage reporting.
What Doow does not read
- The content of any error events, exception messages, or stack traces
- User session data or request payloads
- Source code or environment configuration
- Billing payment methods or invoices
How to connect
- Go to Company Settings, then Integrations in your Doow workspace.
- Find AppSignal and select Connect.
- Enter the App ID.
- Paste the Personal API token.
- Select Connect.
- Wait for Doow to verify the credentials and begin the initial sync.
Confirm the sync worked
After connecting, open the integration detail page from Company Settings, then Integrations. A healthy observability sync shows a connected state, a recent sync timestamp, and metric rows for the expected AppSignal app, environment, namespace, or tag.
If no metrics appear, verify that the metric exists in AppSignal for the selected time range and that the Personal API token can read it.
Troubleshooting
Use these checks when metrics are missing or incomplete:
- Confirm the API key can read the account, app, service, or project.
- Confirm the metric exists in the observability platform before connecting it to Doow.
- Confirm the metric has data in the selected time range.
- Check whether the provider aggregates or delays metric availability.
- Check the integration event log for credential, scope, or rate-limit errors.
Disconnecting
Go to Company Settings, then Integrations, find AppSignal, and select Disconnect. Doow deletes the stored credentials immediately. Revoke the token from your AppSignal profile when you want to remove provider-side access too.
Next steps
After metrics appear, connect an identity provider if Doow needs to match AppSignal usage to users and app ownership. Connect HRIS when the review needs department or employment context.