Gusto
Connect Gusto employee records and employment status to Doow.
Connect Gusto when Doow needs employee records and employment status from Gusto.
What you need
- A Gusto account for the company you want Doow to read.
- A Gusto admin who can approve the HRIS connection.
Keep payroll data out of this connection
Gusto is also a payroll system. Doow uses this HRIS connection for employee reporting fields, not payroll runs, tax filings, contractor payments, or bank details.
What Doow reads
| Field | Description |
|---|---|
| Employee name | First and last name |
| Work email | Primary work email used to match employees to app users |
| Department | Department or team where Gusto returns it |
| Job title | Employee title where Gusto returns it |
| Employment status | Active, onboarding, terminated, or similar status values where available |
| Start date / end date | Start date and termination date where available |
For a full description of how this data is used in Doow, see HRIS overview.
How to connect
- Go to Company Settings, then Integrations in your Doow workspace.
- Find Gusto and select Connect.
- Complete the secure Gusto linking flow.
- Sign in with the Gusto admin account that owns approval.
- Approve read access for the employee fields Doow imports.
- Wait for Doow to verify the connection and begin the initial employee sync.
What Doow does not read
- Salary, compensation, payroll, or dismissal payroll data
- Tax filings or tax documents
- Contractor payments or payment history
- Banking, direct deposit, or payroll funding details
- Benefits elections or sensitive payroll configuration
Confirm the sync worked
After connecting, open the integration detail page from Company Settings, then Integrations. A healthy Gusto sync shows a connected state, a recent sync timestamp, and imported employee records with work email and employment status where Gusto returns them.
If records are missing, confirm that the connected Gusto admin can read the employees Doow needs and that those employees have work email addresses.
Troubleshooting
Use these checks when Gusto employee data is missing or stale:
- Confirm the connected Gusto admin can read the expected employee records.
- Confirm employee work email addresses are present and match identity records.
- Check whether onboarding, terminated, or inactive employees are filtered by Gusto permissions or sync settings.
- Check the integration event log for permission or sync errors.
Gusto-specific checks
| Symptom | Likely cause | Next action |
|---|---|---|
| Connection cannot verify | The Gusto authorization was denied or expired | Reconnect with the approved Gusto admin account |
| Employees are missing | The connected Gusto admin cannot access the expected company or employee records | Confirm the admin can view those employees in Gusto before reconnecting |
| Employment status is missing | Gusto does not expose the expected status value for those records or the records are outside the synced employee set | Check the employee record in Gusto and rerun the sync |
Disconnecting
Go to Company Settings, then Integrations, find Gusto, and select Disconnect. Doow deletes the stored authorization immediately. Revoke the connected app in Gusto when you want to remove provider-side access too.
Next steps
After Gusto employees appear, connect an identity provider if Doow needs to match employees to app users, groups, and assignments.