How integrations work

An integration is a connection between Doow and a data source — such as an identity provider, HR system, SaaS tool, or cloud platform. Once connected, Doow reads data from that source on a regular schedule.

What data Doow collects

Doow collects only the data needed to map usage and spend. This typically includes:

• Users and groups — from identity providers and HR systems
• Usage events — from SaaS APIs, the Doow Agent, or observability pipelines
• Spend signals — from billing APIs or exported invoices

Doow does not collect personal communications, file contents, or any data unrelated to software usage.

Sync frequency

Most integrations sync automatically:

• Standard sync — every 24 hours
• Real-time / webhook — for integrations that support push events
• Manual sync — you can trigger a resync at any time from the integration settings page

Permissions Doow requests

Doow requests the minimum read-only permissions required to collect the data listed above. You can review the exact OAuth scopes requested on each integration's setup page before authorizing.

Removing an integration

Disconnecting an integration stops future syncs. Historical data already collected is retained in your workspace unless you explicitly delete it from Settings → Data management.

For step-by-step connection guides, see the articles in this category.