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ALTERNATIVE APPLICATIONS

Ajust Alternatives

Should you replace Ajust?

Freshdesk is the strongest catalog alternative to evaluate for Ajust.

Ajust

Current
Seat-based Payg
4.8/5
Annual cost
--
Seats assigned
--

This catalog view compares public market data and does not include organization spend or usage.

Ajust alternatives

See how Ajust compares to 5 alternative apps you can switch to.

FreshdeskBest FitSeat-basedAvg. switch cost$18/yr$15/monthFreshdesk is a good fit if: your team needs robust multichannel ticketing with strong email and self-service capabilities.
ZendeskStrong ContenderSeat-basedAvg. switch cost$1,068/yrZendesk is a good fit if: your team needs an industry-standard omnichannel support platform with extensive integrations.
IntercomStrong ContenderSeat-basedAvg. switch cost$888/yr$74/monthIntercom is a good fit if: you want to replace traditional ticketing with conversational AI and proactive engagement.
Hubspot S...Worth ConsideringSeat-basedAvg. switch cost--Hubspot Service Hub is a good fit if: your team already uses HubSpot CRM and wants unified customer data across all touchpoints.
ServicenowWorth ConsideringSeat-basedAvg. switch cost$1,140/yrServicenow is a good fit if: you require enterprise-grade IT service management with complex workflow automation and CMDB capabilities.

Freshdesk and Zendesk selected for comparison.

Annual costTotal subscription cost for each app, shown for the selected billing period.
Ajust

--

Consumer

Public catalog pricing. Organization spend is not included.

Freshdesk

$660

Growth ($15/month)

Public catalog pricing estimate.

Zendesk

$1,068

Suite Team

Public catalog pricing estimate.

3-Year Net SavingEstimated savings over three years after migration and setup costs.
Ajust

$0

No migration in the current app baseline.

Freshdesk

--

After $7,500 estimated migration cost.

Zendesk

--

After $7,500 estimated migration cost.

Team Fit ScoreHow closely the app matches the teams, workflows, and usage patterns currently in place.
Ajust

--

Freshdesk

82/100

Ideal for customer support teams, unsuitable for field service operations

Zendesk

85/100

Perfect for Customer Support, unsuitable for Development teams

Adoption RiskExpected friction, training effort, and behavior change needed to move teams onto the alternative.
Ajust

--

Public adoption signal for the current app.

Freshdesk

medium

Freshdesk is a medium-complexity migration. Estimated 4 weeks and $7,500 one-time cost.

Zendesk

low

Zendesk is a medium-complexity migration. Estimated 4 weeks and $7,500 one-time cost.

User satisfactionAvailable rating and review signal for team sentiment around the app.
Ajust

4.8/5.0

2 reviews

Freshdesk

4.4/5.0

8800 reviews

Zendesk

--

15800 reviews

Timeline & DisruptionExpected migration duration and disruption to normal workflows.
Ajust

No migration needed

Freshdesk

4 weeks

Medium

Freshdesk is a medium-complexity migration. Estimated 4 weeks and $7,500 one-time cost.

Zendesk

4 weeks

Medium

Zendesk is a medium-complexity migration. Estimated 4 weeks and $7,500 one-time cost.

Setup & trainingOne-time implementation, enablement, and training investment required.
Ajust

--

Freshdesk

$7,500

Estimated one-time migration and setup effort.

Zendesk

$7,500

Estimated one-time migration and setup effort.

Integration CoverageHow much of the current integration and workflow surface is covered by the app.
Ajust

--

Freshdesk

--

Supports 1,000 native integrations.

Zendesk

--

Supports 1,500 native integrations.

Feature Match (%)How closely the app matches current feature needs, including notable gaps or risks.
Ajust

100%

Freshdesk

85%

Zendesk

90%

CertificationsSecurity, privacy, and compliance certifications available for each app.
Ajust

--

Freshdesk
SOC 2ISO 27001GDPR
Zendesk
SOC 2 Type IIISO 27001GDPRHIPAAPCI DSS
Choose This IfThe conditions where keeping or switching to this app is likely to make sense.
Ajust

You already standardize on this app.

Freshdesk

Your team needs robust multichannel ticketing with strong email and self-service capabilities

Zendesk

Your team needs an industry-standard omnichannel support platform with extensive integrations

Avoid This IfThe conditions where this app is likely to create cost, workflow, or adoption risk.
Ajust

Public pricing or fit signals no longer match your needs.

Freshdesk

You require complex field service management or IT asset lifecycle tracking

Zendesk

Your team requires complex project management or advanced CRM capabilities beyond ticket tracking

Ajust Alternatives | Doow