Doow
Doow
Sign up
ALTERNATIVE APPLICATIONS

Acobot Alternatives

Should you replace Acobot?

Livechat is the strongest catalog alternative to evaluate for Acobot.

Acobot

Current
Seat-based Payg
4.5/5
Annual cost
$588
1 seat / $49/month
Seats assigned
$588/yr

This catalog view compares public market data and does not include organization spend or usage.

Acobot alternatives

See how Acobot compares to 7 alternative apps you can switch to.

LivechatBest FitSeat-basedAvg. switch cost$20/yr$24/monthLivechat is a good fit if: your primary need is real-time customer support with high conversation volumes requiring efficient queue routing and live engagement.
TidioCost LeaderSeat-basedAvg. switch cost--Tidio is a good fit if: you need affordable e-commerce chatbots with quick Shopify integration.
FreshdeskStrong ContenderSeat-basedAvg. switch cost$18/yr$15/monthFreshdesk is a good fit if: you need an intuitive omnichannel helpdesk with strong email, chat, and phone integration.
HubspotStrong ContenderSeat-basedAvg. switch cost$180/yr$15/monthHubspot is a good fit if: you need an all-in-one revenue platform integrating marketing, sales, and service with robust automation.
IntercomStrong ContenderSeat-basedAvg. switch cost$888/yr$74/monthIntercom is a good fit if: you want modern conversational support with AI automation and proactive customer engagement.
DriftWorth ConsideringSeat-basedAvg. switch cost$600/yrDrift is a good fit if: your B2B sales team needs to convert website visitors into qualified meetings instantly.
ZendeskWorth ConsideringSeat-basedAvg. switch cost$660/yrZendesk is a good fit if: you need enterprise-grade ticketing with omnichannel support and robust SLA management.

Livechat and Tidio selected for comparison.

Annual costTotal subscription cost for each app, shown for the selected billing period.
Acobot

$588

Starter ($49/month)

Public catalog pricing. Organization spend is not included.

Livechat

$492

Starter ($24/month)

Public catalog pricing estimate.

Tidio

$348

Free

Public catalog pricing estimate.

3-Year Net SavingEstimated savings over three years after migration and setup costs.
Acobot

$0

No migration in the current app baseline.

Livechat

-$3,212

After $3,500 estimated migration cost.

Tidio

-$2,780

After $3,500 estimated migration cost.

Team Fit ScoreHow closely the app matches the teams, workflows, and usage patterns currently in place.
Acobot

--

Livechat

75/100

LiveChat excels for customer-facing support and sales teams requiring real-time communication channels. Support agents adopt it immediately for ticket resolution and chat handling, but internal product teams rarely utilize it unless managing user feedback. Marketing teams may use it for lead capture but often outgrow it as they need deeper marketing automation integrations.

Tidio

70/100

Perfect for Shopify stores, underpowered for enterprise support

Adoption RiskExpected friction, training effort, and behavior change needed to move teams onto the alternative.
Acobot

--

Public adoption signal for the current app.

Livechat

low

Livechat is a medium-complexity migration. Estimated 3 weeks and $3,500 one-time cost.

Tidio

medium

Tidio is a medium-complexity migration. Estimated 4 weeks and $3,500 one-time cost.

User satisfactionAvailable rating and review signal for team sentiment around the app.
Acobot

4.5/5.0

1 reviews

Livechat

4.5/5.0

28500 reviews

Tidio

4.7/5.0

4000 reviews

Timeline & DisruptionExpected migration duration and disruption to normal workflows.
Acobot

No migration needed

Livechat

3 weeks

Medium

Livechat is a medium-complexity migration. Estimated 3 weeks and $3,500 one-time cost.

Tidio

4 weeks

Medium

Tidio is a medium-complexity migration. Estimated 4 weeks and $3,500 one-time cost.

Setup & trainingOne-time implementation, enablement, and training investment required.
Acobot

--

Livechat

$3,500

Estimated one-time migration and setup effort.

Tidio

$3,500

Estimated one-time migration and setup effort.

Integration CoverageHow much of the current integration and workflow surface is covered by the app.
Acobot

--

Livechat

--

Supports 200 native integrations.

Tidio

--

Supports 300 native integrations.

Feature Match (%)How closely the app matches current feature needs, including notable gaps or risks.
Acobot

100%

Livechat

85%

  • No native chatbot on lower tiers requires separate ChatBot subscription
  • Video chat only available on Business plan and above
  • Limited native CRM requires integration with Salesforce or HubSpot
Tidio

75%

CertificationsSecurity, privacy, and compliance certifications available for each app.
Acobot

--

Livechat
SOC 2 Type IIISO 27001GDPRHIPAAPCI DSS
Tidio
GDPRCCPA
Choose This IfThe conditions where keeping or switching to this app is likely to make sense.
Acobot

You already standardize on this app.

Livechat

Your primary need is real-time customer support with high conversation volumes requiring efficient queue routing and live engagement

Tidio

You need affordable e-commerce chatbots with quick Shopify integration

Avoid This IfThe conditions where this app is likely to create cost, workflow, or adoption risk.
Acobot

Public pricing or fit signals no longer match your needs.

Livechat

You need an all-in-one customer success platform with native CRM, email marketing, and advanced workflow automation baked in

Tidio

You require complex ticket routing, SLAs, or enterprise knowledge management

Acobot Alternatives | Doow