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ALTERNATIVE APPLICATIONS

800 Alternatives

Should you replace 800?

Dialpad is the strongest catalog alternative to evaluate for 800.

800

Current
Seat-based Payg
4.7/5
Annual cost
$280
1 seat / $28/month
Seats assigned
$280/yr

This catalog view compares public market data and does not include organization spend or usage.

800 alternatives

See how 800 compares to 6 alternative apps you can switch to.

DialpadBest FitSeat-basedAvg. switch cost$15/yr$23/monthDialpad is a good fit if: you want AI-native voice intelligence and seamless mobile-to-desktop calling.
Grasshopp...Cost LeaderSeat-basedAvg. switch cost$168/yr$14/monthGrasshopper is a good fit if: you need a professional business number and basic call routing without hardware investments.
NextivaCost LeaderSeat-basedAvg. switch cost$19/yrNextiva is a good fit if: you need a scalable cloud phone system with 99.999% uptime and strong customer support.
VonageStrong ContenderSeat-basedAvg. switch cost$168/yr$14/monthVonage is a good fit if: you need dependable business phone service with SMS and video for distributed teams.
8x8Strong ContenderSeat-basedAvg. switch cost$336/yr8x8 is a good fit if: you need global voice coverage with integrated contact center and strong analytics.
AircallWorth ConsideringPublic pricingAvg. switch cost--Aircall is a good fit if: your team needs a scalable cloud phone system with deep CRM integrations and AI-powered conversation intelligence.

Dialpad and Grasshopper selected for comparison.

Annual costTotal subscription cost for each app, shown for the selected billing period.
800

$336

Starter ($28/month)

Public catalog pricing. Organization spend is not included.

Dialpad

$180

Standard ($23/month)

Public catalog pricing estimate.

Grasshopp...

$168

Solo ($14/month)

Public catalog pricing estimate.

3-Year Net SavingEstimated savings over three years after migration and setup costs.
800

$0

No migration in the current app baseline.

Dialpad

-$7,032

After $7,500 estimated migration cost.

Grasshopp...

-$296

After $800 estimated migration cost.

Team Fit ScoreHow closely the app matches the teams, workflows, and usage patterns currently in place.
800

--

Dialpad

82/100

Perfect for distributed teams needing AI-powered voice and video.

Grasshopp...

70/100

Great for freelancers and small remote teams, weak for enterprise call centers

Adoption RiskExpected friction, training effort, and behavior change needed to move teams onto the alternative.
800

--

Public adoption signal for the current app.

Dialpad

medium

Dialpad is a medium-complexity migration. Estimated 6 weeks and $7,500 one-time cost.

Grasshopp...

low

Grasshopper is a low-complexity migration. Estimated 2 weeks and $800 one-time cost.

User satisfactionAvailable rating and review signal for team sentiment around the app.
800

4.7/5.0

806 reviews

Dialpad

--

5200 reviews

Grasshopp...

--

520 reviews

Timeline & DisruptionExpected migration duration and disruption to normal workflows.
800

No migration needed

Dialpad

6 weeks

Medium

Dialpad is a medium-complexity migration. Estimated 6 weeks and $7,500 one-time cost.

Grasshopp...

2 weeks

Low

Grasshopper is a low-complexity migration. Estimated 2 weeks and $800 one-time cost.

Setup & trainingOne-time implementation, enablement, and training investment required.
800

--

Dialpad

$7,500

Estimated one-time migration and setup effort.

Grasshopp...

$800

Estimated one-time migration and setup effort.

Integration CoverageHow much of the current integration and workflow surface is covered by the app.
800

--

Dialpad

--

Supports 74 native integrations.

Grasshopp...

--

Supports 50 native integrations.

Feature Match (%)How closely the app matches current feature needs, including notable gaps or risks.
800

100%

Dialpad

85%

Grasshopp...

85%

CertificationsSecurity, privacy, and compliance certifications available for each app.
800
SOC 2GDPRCCPA
Dialpad
SOC 2 Type IIISO 27001HIPAAGDPRPCI DSS
Grasshopp...
SOC 2GDPR
Choose This IfThe conditions where keeping or switching to this app is likely to make sense.
800

You already standardize on this app.

Dialpad

You want AI-native voice intelligence and seamless mobile-to-desktop calling.

Grasshopp...

You need a professional business number and basic call routing without hardware investments

Avoid This IfThe conditions where this app is likely to create cost, workflow, or adoption risk.
800

Public pricing or fit signals no longer match your needs.

Dialpad

You require legacy fax support, complex physical phone hardware, or strict 99.999% SLA without Enterprise plan.

Grasshopp...

You require advanced call center analytics, CRM dialers, or complex IVR trees

800 Alternatives | Doow